Cancellation Policy

We understand that sometimes it is necessary to reschedule or cancel an appointment. We ask that you give at least a 24 HOUR notice prior to changing or canceling your appointment.

Health &  Wellness Policy

All guests with medical conditions & Pre-Natal clients are advised to consult their doctors BEFORE booking any services. Services are provided for general purposes only & are not intended to be a substitute for professional medical treatment.

Groupon Policy

When purchasing a Groupon; the allowance to be redeemed by a single client is limited to 1 voucher.  Gifted vouchers also apply to this policy. Groupon can be used towards a swedish or deep tissue massage only. Groupon voucher can not be used for couple's massage.

If you you do not show up to your scheduled appointment, we will contact you.

If you do not contact the spa within 24hrs  your appointment will be considered a no-show & the Groupon will be marked as redeemed.

Minors Policy

A parent or guardian must sign the proper consent form upon check in for all services performed on their Minor.  Minors age 18 & under, must have a parent in the treatment area during the entire service.

Gift Certificates

Gift Certificates are available for purchase at the spa & online. They are redeemable for services provided or retail purchases. Lost or stolen gift certificates are not replaceable. Certificates may not be redeemed for cash. Gift Certificates expire within one year of purchase date & are non-refundable. 

Wellness Package

Packages can not be combined with any other offer. Packages can be shared between individuals at no extra charge to the client. Refunds will not be issued for unused sessions. Packages expire within one year of purchase date.

Coupon Restrictions

A coupon applies to a single scheduled service. Coupons can not be applied to the purchase of a gift certificate or be combined with any other discount, sale, or promotion.  Coupons must be redeemed by the expiration date & hold no cash value.